If you are concerned that an unknown Tile tracker is stalking you, there are several steps you can take to protect yourself. Here’s what you can do:
Check your iPhone: If you use iOS 14.5 or later, your iPhone will continually listen for nearby AirTags or Tile trackers. If someone puts an AirTag or Tile tracker in your pocket without your knowledge, your iPhone will notice. If that AirTag or Tile tracker sticks around when you move, your iPhone will alert you.
Use the Tile app: If the Tile app detects an unknown Tile tracker near you, the next step is to locate it. The Tile app has a feature called “Scan and Secure” that lets you scan for unknown Tiles or Tile-enabled devices that may be traveling with you. To use this feature, you need to have Bluetooth, Location or Location Services, and Precise Location set to On on your mobile device.
Disable the unknown Tile tracker: Once you have located the unknown Tile tracker, you can disable it. The Tile app lets you remove any Tile tracker from your account, which will prevent it from communicating with your phone.
Consider your risk profile and create a safety plan: If you are concerned about unwanted tracking, it’s important to assess your risk profile and create a safety plan. This may involve changing your daily routines, notifying law enforcement, or seeking support from a domestic violence or stalking advocacy organization.
It’s worth noting that Tile has recently added an anti-stalking feature called “Scan and Secure” to its mobile app, which lets users scan for unknown Tiles or Tile-enabled devices that may be traveling with them.
This feature is accessible to anyone across both iOS and Android, and users will be prompted within the mobile app if they need to change any permission settings in order for the feature to work.
How to scan for unknown Tile trackers using the Tile app?
To scan for unknown Tile trackers using the Tile app, follow these steps:
Download and open the latest version of the Tile app on your mobile device.
On the welcome page, tap the Scan icon in the top corner.
Move a certain distance away from your original location to ensure that the scan is accurate.
The scan results will provide a picture of the unknown Tiles detected.
If the scan detects an unknown Tile tracker near you, you can disable it by removing it from your account.
It’s worth noting that the Tile app’s “Scan and Secure” feature is available for free to anyone who uses the Tile app on iOS or Android. This feature allows you to scan for any unwanted Tile trackers nearby and is considered a safety feature. If you are concerned about unwanted tracking, you can use this feature to determine if there are any unknown Tiles or Tile-enabled devices that may be traveling with you.
How to report suspicious Tile trackers to Tile?
If you come across a suspicious Tile tracker, you can report it to Tile by following these steps:
Open the Tile app on your mobile device.
Tap on the “…” icon in the top right corner of the screen.
Select “Help” from the menu.
Tap on “Contact Support.”
Fill out the form with your name, email address, and a description of the issue.
Include any relevant information, such as the Tile’s serial number or a photo of the device.
Once you have submitted your report, Tile’s support team will review it and take appropriate action. It’s worth noting that Tile has recently added an anti-stalking feature called “Scan and Secure” to its mobile app, which lets users scan for unknown Tiles or Tile-enabled devices that may be traveling with them. This feature is accessible to anyone across both iOS and Android, and users will be prompted within the mobile app if they need to change any permission settings in order for the feature to work.
